Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within fourteen business days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Recipient : BXA SINGLE MEMBER PC
Address : 19 Karaoli Dimitriou Street
Telephone : +302118004882
City/Area : Halandri, Attiki, 15232
Country : Greece
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use one of the following shipping courier services:
- TAXYDEMA
- ACS COURIER
Exceptions
The following items cannot be refunded or exchanged :
- Lingerie
- Lubricants
- Condoms
- Personal Gels ( Stimulating, Delay, Massage oils )
- Non-Sealed Products
For defective or damaged products, please contact us at the details below to arrange a refund or exchange, after our technical department has examined the product and deemed it defective or in non-working condition.
Questions
If you have any questions concerning our return policy, please contact us at :
+302118004882
[email protected]
To register a return request automatically, please follow the link below :
