TERMS OF USE
1. Preamble
1.1 The terms of use of the services provided through the website located at www.sexopolis.gr (hereinafter referred to as the "Business") are hereby defined.
The above website (hereinafter referred to as the "Website" or "Site") was created, is owned and operated under the management of a private company under the name "BHA Monopoly Private Equity Company", located in Halandri, Attica, at Karoli Dimitriou Street, no. 19, with G.E.M.I. no. 153890601000 contact email address info [at] sexopolis [dot] gr and the company is the exclusive legal owner of this Website and the domain name www.sexopolis.gr, and any other similar name with which it is associated. The general content is protected by intellectual property law, and specific elements of the web pages are protected by laws related to, but not limited to, trade secrets, trade & industrial secrets and property, unfair competition, e-commerce, security of financial transactions and other relevant laws. They may not be modified, copied or imitated, and any copyright or trademark notice or other proprietary notice may not be removed or modified.
1.2 The visitor, the user or the registered member should carefully read word for word and understand the terms and conditions of use of the website, before visiting or using our pages and the services provided, understanding that all the above constitute a legally binding agreement between him/her and the Company, the irrevocable acceptance of which constitutes a necessary condition for navigating the Website and using the Services.
1.3 The legal use of the services provided means the unconditional acceptance of the terms of the present and your compliance during the use of these services with the applicable Greek legislation governing such transactions. A prerequisite for the registration and use of the services of the Website is that the user is over 18 years of age and has full legal capacity.
1.4 The Website has the right to modify at any time it deems necessary the terms and conditions of use and the recipient of its services must check each time for any changes that have been made, and if they continue to visit or use our website is presumed to accept unconditionally any change that has occurred.
1.5 Below, please read these Terms of Use carefully before using our Website as these Website Terms of Use govern your access and use of the Website. Therefore, the Website is only available for use if the user agrees to the terms and conditions set out below. Please note that if you do not agree to all the terms of use, you are not allowed to access and generally use our Website. On the contrary, by accessing, remaining on and using the Website, the user and any other person authorized by the user declare that you agree and comply with these terms of use.
Therefore, it becomes clear that the present Terms of Use are absolutely binding for every simple visitor of the Website to the maximum extent possible and to the extent that they can be applied, and where the term "use" is mentioned, this includes in any case the simple visit and browsing of the Website.
2. Privacy
Our Privacy Policy[GS1] describes how the Company manages the data of the users of its services. As described in the Privacy Policy, the collection and further processing of this data is necessary both in the context of the use of the services provided by the Website and for other lawful purposes detailed in our Privacy Policy.
The management and protection of the personal data of the visitor and members of the Website is governed by these Terms, the Privacy Policy, as well as the relevant provisions of Greek and European legislation. In any case, the Website reserves the right to change the terms of personal data protection within the framework of the applicable legislation.
The Company cannot guarantee the uninterrupted and error-free operation of the Website and bears no responsibility towards the users for any damages resulting from the non-smooth operation or interruption of access to them.
3. Access to the website and member registration
Simply browsing the Website does not require the user to register and create a personal account. The unregistered user of the Website will be able to purchase products by filling in the special order form in addition to browsing.
To create an account, the user declares and enters electronically the information required to complete the registration and accepts these Terms, having read and understood them thoroughly.
In order to create a personal account on the Website, the user must first enter the following information:
-First and last name
-A valid and active email address, which is legally owned by the same.
- Telephone number
- Unique password that the user selects and enters on the Website. The user must keep it secret, not disclose it to third parties and take appropriate measures to prevent its leakage to third parties, change the password in case he suspects or finds out that it has been leaked and periodically for security reasons and never use for any reason a password belonging to another user that may have come to his knowledge in any way.
The information that members provide to the Website either during registration or during use (ordering) must meet the following requirements:
- They must not be false, inaccurate or misleading.
- They must not contravene provisions of existing Greek and European legislation, including provisions relating to exports, consumer protection, unfair competition, discriminatory or misleading advertising, protection of intellectual or industrial property, trade secrets or personality rights.
In order to ensure the correct use of this information and to avoid possible violations related to its content, the Merchant reserves the right to control and process this information, in accordance with the Privacy Policy.
If the user suspects that his/her authentication details have been intercepted or disclosed in any way to a third party, he/she must modify them and inform the Merchant immediately. In any case and for security reasons, it is recommended to log out of the account after the end of the browsing on the Website.
After successful registration and creation of a personal account, the user will be able to log in to his/her personal account each time he/she uses the Website by entering his/her username and password in the corresponding fields.
The use of any method of monitoring the Website or copying part or all of its operating mechanism or its content without its prior written permission is expressly prohibited. It is prohibited to copy, modify, paraphrase or republish the contents of the Website without prior written permission.
The Website reserves the right to temporarily or permanently prohibit the use of its services to any member who, at its sole discretion, does not comply with these Terms of Use or the applicable legislation.
4. Sales Contract
The user can submit his order online in order to receive the ordered goods at a point of his choice, choosing the type of legal tax document that will be issued.
On the discretionary nature of the delivery process, you can either detail here[GS2 ]
In case the user chooses to have the products shipped to a point of his/her choice, they are shipped on the next business day after the order, while the delivery of the products normally takes about 1 to 3 business days, except in the unlikely event of an unforeseen event.
For details on the shipping terms, costs and delivery times, you can see here[GS3 ]
The payment methods for the shipment are as follows:
- Payment by Credit or Debit Card: The user can prepay the price of the transaction before the delivery of the order using his credit or debit card. If the card transaction is not possible (e.g. the credit card is not approved), the company reserves the right not to execute the order until the financial transaction is completed.
- Cash or card replacement:
The user can pay, either in cash or using his credit/debit card, at the time of receipt of the parcel.
- Payment via PayPal
All payments, made using credit, debit and prepaid cards, are processed through the Simpler digital electronic payment platform[GS4], which meets the specifications imposed by the standards for payment card data security. At the same time, during electronic card payments, strong customer authentication is applied according to the 3-D secure protocol, in compliance with the European Directive 2015/2366 (PSD2) and the requirements for Strong Customer Authentication.
- By Bank Deposit:
The user can pay to one of the following bank accounts of the Company (Beneficiary: BHA Monoprosopi IKE)
Payment and withdrawal
Upon agreement and purchase of the specific product it is shipped immediately, as indicated above. The consumer, within an exclusive period of fourteen (14) days from the purchase the consumer has the right of withdrawal. The cost of returning the products shall be borne by the consumer while any reshipment costs shall be borne by the Merchant.
We recommend the user to use one of the following courier services:
- TAXYDEMA
- ACS COURIER
The right of withdrawal does not apply a) to the supply of sealed goods which are not suitable for return, for reasons of health protection or hygiene, and which have been unsealed after delivery, b) to the supply of goods manufactured according to the consumer's specifications or clearly personalised and c) to the supply of goods which, after delivery, due to their nature, are inseparably mixed with other items. Finally, withdrawal from goods in unopened packages shall not be accepted .
All returned items must be in new and unused condition, with all original labels and markings, in their original packaging and with no signs of use or damaged packaging.
In addition, the following products cannot be returned:
- Underwear
- Lubricants
- Condoms
- Personal gels ( stimulants, decongestants, massage oils, etc. )
To meet the withdrawal deadline, it is sufficient to send your declaration of exercise of your right of withdrawal before the deadline.
To enter a return automatically, please follow the link below:
Return Product[GS5]
The products purchased must be returned in their original condition accompanied by the relevant sales document (receipt - invoice). A prerequisite for withdrawal and return of products is that the consumer must keep the purchase document in his possession as proof of the transaction.
To return a product, place the product securely in its original packaging, include your proof of purchase, and then mail your return to the following address:
Consignee : BHA Monopoly Ltd.
Street : 19 Karooli Dimitriou 19
Phone : 2118004882
Area : Halandri, Attica, TK 15232
Country : Greece
If the purchase was made with a credit/debit card, the transaction will be cancelled immediately and the consumer's account will be updated (credited) within 14 calendar days.
In case of repeated returns by the consumer, the Merchant reserves the right to refuse the return of the product due to abuse of the right of withdrawal.
If the above legal procedure is not followed or the legal conditions for accepting the return of the product are not met, then the product, if it has been sent to the Merchant, will be returned to the consumer, who will be charged with the packaging and shipping costs.
The company, reserves the right to modify the returns policy by publishing the relevant new terms and conditions on this website.
Incorrect Entries
The Company thoroughly and diligently controls the information it provides to its visitors in accordance with the requirements of the law. However, human errors, network or computer system malfunctions, which may affect the correct provision of information to consumers/users regarding product prices, availability or characteristics, cannot be excluded. We advise visitors/users, in case they become aware of any incorrect information (e.g. unusually high or low price of a product), before placing an order, to contact customer service for immediate correction of the error, providing clarification on the price, product features and more efficient provision of our services to the consumer.
The Company reserves the right not to execute an order, even if confirmed, if the characteristics (price, properties, etc.) of the products included in the order do not correspond to the reality and the Company's price lists, i.e. in case of incorrect registration.
5. Product Authenticity
All products on our website are 100% authentic. Their packaging is the original, original packaging of the manufacturers. Thus, we guarantee the authenticity of every product you buy from our e-shop.
6. Disclaimer
The Merchant warrants that it will exercise due diligence in the performance of its contractual obligations in accordance with the transactions and this Agreement. However, the Merchant is not responsible and is exempt from liability for:
- The uninterrupted and faultless operation of the Website.
- The case of force majeure or accidental occurrence.
- Any shortages in the availability of products due to reasons of force majeure (indicatively: weather conditions, fire, strikes, unlawful conduct of third parties) and in general reasons that cannot be attributed to the fault of the Merchant.
- Any poor condition of the delivered products, provided that this is not due to inadequate storage of the products by the Merchant and provided that all the preventive measures that the Merchant should have taken have been taken.
- Any side effects and damages resulting from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing defects, incomplete information or instructions accompanying the products, quality of workmanship, safety of materials and actual defects.
- The photos of the products are indicative and can in no way be binding.
7. Final provisions
7.1 The images, logos and trademarks, graphics, photographs, videos and texts as well as any other element that may be subject to intellectual property rights, located on the Website, constitute the intellectual property of the Company and are protected under the relevant provisions of Greek and EU legislation. Consequently, any copying, analogue/digital recording and mechanical reproduction, downloading, processing, resale and commercial exploitation in general of the content of the Website is prohibited.
7.2 Under no circumstances shall the Website and its property be liable for any damage, positive or consequential, that users may suffer as a result of the use of the services provided, due directly or indirectly to the actions or omissions of third parties.
7.3 The services provided through the Website, including simple search, are not directed to persons who are under the age of 18. The Website does not knowingly collect or process data of persons under 18 years of age. If you are a parent or guardian of a minor and you believe that your child has entered personal data on the Website, please contact us directly.
7.4 The Terms of Use of the Website may be subject to change at its sole discretion. We encourage you to periodically refer to this document, which will always be accessible to you, to keep up to date with any changes. This document was last modified on 16/04/2025.
7.5 In any case, for any dispute arising between the Website and the visitors or members of the Website, the Courts of Athens shall have jurisdiction and the Greek Law shall be applicable.
[GS1]Link
[GS2]Link 100% Discreet Packaging
[GS3]Link Dispatches & Deliveries
[GS4]Our platform (e.g. viva payment)
[GS5]Link Product Returns